Agreed, but even if he does go back to listen to his 911 calls again after the fact to see where he might have done better, I doubt he would want the fuckwad reporter stating that in this case. It just felt awkward when he said it, and I felt for the dispatcher for a second...........while laughing. These days so much bad shit happens and we are inundated with it so incessantly, that humor can poke it's head out of the darkest of corners and we may not even notice it until someone more angry than us points it out.
As for the story itself, that rotten fucker will feel his share of suffering in his life.