Does it matter?
Let me rephrase that. Does it matter if they are going down to 1 vehicle for the household if they are honoring the contract?
General The rona is causing issues with vehicular leases
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Let me rephrase that. Does it matter if they are going down to 1 vehicle for the household if they are honoring the contract?
because they are acting within their rights and according to their own perceived self-interest.
next question.
By not taking vehicles back at the end of lease?
wut? the dealer not taking the car back and making the owner store it for them is 'honoring their contract'?
Who's not taking the vehicle back? The dealership or the manufacturer?
It's not the dealership's car. Contract is with the manufacturer.
ok - the manufacturer is making the owner store the car instead of at the place where they have have licensed agents and storage contracts.
is that better?
Where else do you bring the car to return it? I've never leased so I'm not familiar.
Would you store dozens of cars for free at a time you're laying off most of your staff? I sure as fuck wouldn't.
Normally you would bring it back to whatever dealer is closest to you. In this instance the dealer is refusing to take the cars back. Technically the customer is required to return it to the head office of the manufacturer as they're the lease holder.
Interesting.
It's a shitty situation. It's worth noting that the situation is born out of customers acting in their own short term best interest, and while that's completely understandable I also find it understandable that the people who's expense it's coming at might not be interested in helping them through the process.
I was unaware a lease was through the manufacturer instead of the dealer. Seems like it's something the dealer needs to work out with their dealerships and then communicate to their customers.
in business what I want is to get everything and give nothing.
why are you asking the person who's lease has ended to store the vehicle? and it's not like they're storing it for free. Until the manufacturer takes the return, the payments are 'deferred'.
Who am I playing in your scenario? The manufacturer or the dealer?
You're a manufacturer owned dealer.
GO
i'm not here to play dress-up.
Then don't give out scenarios and expect answers.
I'm sure they probably exist somewhere, but I've never heard of one. They're franchises.
Perfect.
Lisa: Hi, I'm here to drop off my lease return.
CEO of Angry Beard Motors: Well, we don't really have anyone to check it in because we had to layoff 80% of our staff, we don't really have the space to store everybody's lease returns here, and normally we would send them to auction, but we can't right now because they're closed.
Lisa: Well, but my lease is finished and I need to return my car.
CEO: Okay, I'll tell you what. Let's get you into your next car, and I'll deal with what I'm going to do with yours later. It's going to mean a pain in the dickhole for me, but your business is worth it.
Lisa: Wellllll, I don't really want a car anymore. I get to work from home for the time being so I want to stack those papers into my own bank account instead of someone else's.
CEO: That's understandable. But, the same way you're looking out for your bottom line I need to look out for mine. Technically, according to that giant contract you signed that no one reads, it says you have to get it back to our head office in Nunavut. When we told you to bring it back here when your lease was up, that was back in good ole' 2018 when things were normal, but now they're not.
Lisa: Well, but you said!
CEO: Yes, but the contract supersedes anything a dipshit salesman tells you. When we take back a lease return and send it back to base before it's sent out to the auction it's something we're doing that as a solid to the customer. Some guy in China accidentally let a deadly virus out, errrr... I mean, definitely ate some bat soup and completely flipped the board over. Now the lease return mechanism is broken at least for the time being. Do you want to just keep the lease going for the time being?
Lisa: Not really. Muh papuhz.
CEO: Well, Lisa you need to understand that you're attempting to increase your bottom line directly at my expense so I'm not that inclined to do you any favors and I'm kind of inclined to call the other members of the dealer association and black list you and your husband from buying new cars going forward.
Lisa: Well, that seems harsh and I don't want to be blackballed. What should I so now?
CEO: I guess you'd better start driving to Nunavut to get that car back. Because it needs to be back by tomorrow and if it isn't I'm calling the cops on you for grand theft auto.
I WANT TO SPEAK TO HIS MANAGER!